Answers to Frequently Asked Questions
Insights into security, bonuses and the legal framework for gambling in Ireland. Navigate with discernment thanks to our analyses.
What is the role of CraicAndCoins?
CraicAndCoins is a portal of editorial expertise. Our role is not to organise games, but to provide analyses on approved operators. We do not accept any bets and do not manage any gaming accounts.
How do you define a reliable platform?
To be qualified as reliable by our services, an operator must hold a GRAI licence. We also value the clarity of promotional clauses and the robustness of tools for limiting playing time.
What is your rating based on?
Our audits are based on a strict evaluation grid: regulatory compliance, accessibility of accounts, transparency of gambling bonuses and mobile device ergonomics.
Are bonuses guaranteed?
No. Bonuses are subject to operators’ conditions (eligibility, deposits, wagering requirements, deadlines and game restrictions). No platform guarantees winnings.
What to do in case of difficulty with gambling?
Contact support organisations: GamblingCare Ireland (1800 936 725), ProblemGambling.ie (089 241 5401), Gambling Therapy and GRAI. See our responsible gambling page for links.
How to contact us?
Use the page Contact or write to [email protected].